Breakthroughs in the development of generative artificial intelligence (GenAI) in 2023 have prompted more central banks to study how they could use AI in their daily operations.

On the communications front, some central banks are already using AI tools to assist their work – most notably in areas such as video production, transcription and note-taking. These include the Dutch and Hungarian central banks. Many others, however, are still cautious about adopting the technology, given that it could

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